In-Home Massage
Zeelot Membership
Account Questions
Additional Questions
Trust & Safety for Customers
Troubleshooting
Contact Support
In-Home Massage
Booking My Massage
Payment and Insurance Questions
Pricing and Payments
Repeat Bookings
Booking My Massage
What is the difference between the types of massage?
What can I expect from my massage?
Who are the massage therapists in the Zeel network?
What are my massage choices?
What happens once I've entered my request?
How can I make a change to a pending or existing appointment?
How do I prepare for my massage?
How quickly can I get a massage?
How do I book back-to-back massages for my spouse/ partner/ boyfriend/ girlfriend/ friend and me or couples massages with two therapists?
What does prioritizing a massage therapist on the Zeel platform do?
How far in advance can I schedule a massage?
Is Zeel available in my area?
I've just been informed my therapist canceled! What do I do now?
I'd like to book an appointment, can you do it for me?
Where do you have coverage?
How do I add notes on the iPhone app?
How do I cancel an appointment?
Where are massages allowed right now?
I'm trying to rebook my favorite therapist and they aren't showing up.
Where is the rebook feature on the mobile app?
Adding a third massage to a couples massage
What is the status of my request